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Mass Markets & Niche Markets

Exam code: 7115
Written by: Ashika|Reviewed by: Caroline Carroll|Updated 2 July 2026

Mass markets

Mass markets

  • In mass markets, products are aimed at broad  market segments

    • Mass marketing occurs when businesses sell their products to most of the available market 

    • Production usually happens on a large scale

    • Products are generally standardised with little differentiation

Examples of mass market brands

Kellogg's Corn Flakes cereal box and a tin of Heinz Beanz. Corn Flakes box features a green rooster, and the beans tin is in blue packaging.
Mass market products are aimed at large groups of customers with similar needs

Evaluating mass markets

Advantages

Disadvantages

  • Mass production allows the business to benefit from economies of scale, reducing average costs

  • Lower prices make products more affordable, leading to higher sales volumes

  • The business can target a large customer base, increasing the chance of strong demand

  • Mass marketing methods (e.g. TV, social media) allow efficient promotion to a wide audience

  • Products are often less unique, as they are designed to appeal to a wide audience

  • High levels of competition can make it difficult to stand out and often force prices down

  • Profit margins are lower, as prices are often kept low to attract mass market buyers

Niche markets

Niche markets

  • In niche markets, products are aimed at a small subset of the larger market, e.g. gluten-free products

    • Niche marketing occurs when businesses identify and satisfy the demands of a small group of consumers within the wider market

    • Production usually happens on a small scale

    • Products may be made to order or produced with very specific customer needs in mind

Examples of niche market brands

Neutrogena T/Gel shampoo, a large-button telephone with a corded handset, and a 500g pack of Rummo riccioli pasta are displayed side by side.
Niche product include specialist haircare, adapted technology such as phones and gluten-free food
  • Some niche markets become mass markets as large businesses start to realise the potential for growth

    • For example, energy drinks started out as ‘niche products’ aimed at fitness enthusiasts, but as prices have fallen and more choices are available, they have become mass-market products 

Evaluating niche markets

Advantages

Disadvantages

  • Products are highly specialised and unique, meeting the specific needs of a smaller customer group

  • The business can develop expert knowledge and a strong reputation within its chosen market

  • Customers are often willing to pay premium prices, leading to higher profit margins

  • Less direct competition means it's easier to build customer loyalty and brand recognition

  • Higher production costs due to smaller scale and limited demand

  • Businesses do not benefit from economies of scale, which can make pricing less competitive

  • Sales volumes are lower, as products may be less affordable and appeal to fewer people

  • The business may become too dependent on one product or market, increasing risk